VXI Parrott TalkPro USB Vista Frequently Asked Questions:
Why Doesn't my headset work?
First, check to make sure the VXI headset is the default speaker/playback device. Do this by opening Control Panel (Start/Control Panel). Select Hardware and Sound, then select Sound. Under the Playback tab, assure that the USB VXI device has a checkmark beside it. If it does not, click to highlight the USB VXI device, then click the Set Default button located towards the bottom of the window.
Next, verify that the VXI headset is the default microphone device. Do this by clicking and selecting the Recording tab. Under the Recording tab, assure that the USB VXI device has a checkmark beside it. If it does not, click to highlight the USB VXI device, then click the Set Default button located towards the bottom of the window.
Using Windows Sound Recorder to check proper Headset operation.
- Open Windows Sound Recorder by clicking Start/All Programs/Accessories/Sound Recorder
- Place the headset comfortably on your head with the microphone positioned properly. Using the mouse, click on Start Recording.
Speak into the microphone. As you speak, the green sound level bar (next to the recording timer) will increase as your speech volume increases.If the green audio level bar is not visible, please refer to the section contact VXI customer service before proceeding.
- Click Stop Recording and save the file to be played back. Once the file is saved, use the Windows Media Player to playback the file.
- Open Windows Media Player by clicking Start/All Programs/Windows Media Player. If you don't see the Classic File Menu, enable it by doing one of the following:
- Right-click an empty area of the taskbar (such as the area to the left of the Now Playing tab) or an empty area to the left or right of the playback controls, and then click Show Classic Menus.
- Press CTRL+M
- Open the file to be played back by clicking File/Open. Select the file and click Open.
The audio file you have previously recorded should be playing back through the headset.
VXI Parrott TalkPro USB Vista Frequently Asked Questions:
Why Doesn't my headset work?
First, check to make sure the VXI headset is the default speaker/playback device. Do this by opening Control Panel (Start/Control Panel). Select Hardware and Sound, then select Sound. Under the Playback tab, assure that the USB VXI device has a checkmark beside it. If it does not, click to highlight the USB VXI device, then click the Set Default button located towards the bottom of the window.
Next, verify that the VXI headset is the default microphone device. Do this by clicking and selecting the Recording tab. Under the Recording tab, assure that the USB VXI device has a checkmark beside it. If it does not, click to highlight the USB VXI device, then click the Set Default button located towards the bottom of the window.
Using Windows Sound Recorder to check proper Headset operation.
1. Open Windows Sound Recorder by clicking Start/All Programs/Accessories/Sound Recorder
2. Place the headset comfortably on your head with the microphone positioned properly. Using the mouse, click on Start Recording.
Speak into the microphone. As you speak, the green sound level bar (next to the recording timer) will increase as your speech volume increases.
If the green audio level bar is not visible, please refer to the section contact VXI customer service before proceeding.
3. Click Stop Recording and save the file to be played back. Once the file is saved, use the Windows Media Player to playback the file.
4. Open Windows Media Player by clicking Start/All Programs/Windows Media Player. If you don't see the Classic File Menu, enable it by doing one of the following:
- Right-click an empty area of the taskbar (such as the area to the left of the Now Playing tab) or an empty area to the left or right of the playback controls, and then click Show Classic Menus.
- Press CTRL+M
5. Open the file to be played back by clicking File/Open. Select the file and click Open.
The audio file you have previously recorded should be playing back through the headset.
