Service, Value & Choice
With an expanded global marketplace and increased competition worldwide, VXI Corporation understands that customers are most likely to choose a solutions provider who offers the best mix of service, choice, and value.
VXI understands that professional headsets are used in very demanding environments. Today’s 24/7 call center operations expect consistent and reliable performance from the headsets they use. Indeed, headsets themselves undergo a variety of stresses in normal daily use – twisting and turning of components, less than careful placement on tabletop surfaces, and oftentimes face far worse punishments and abuse.
We recognize that companies invest in equipment for the long term, and that they depend on headsets to last. All VXI products utilize durable, long-lasting materials that hold up to the stresses of daily use. Furthermore, and most importantly, VXI confidently provides a 2 Year Unconditional Warranty on many of its call center and VoIP products. The VXI Unconditional Warranty guarantees 100% top performance of that product for the life of the warranty. This means that for whatever reason, whether the cause was by defect, or by normal wear and tear, or even by breakage from accident, abuse, neglect, etc VXI will repair or replace any in-warranty item that fails to perform at 100% top performance. This Unconditional Warranty policy ensures that our global customers can use VXI products with the highest confidence –secure in the knowledge that VXI designs, quality, materials, and Unconditional Warranty service keep maintenance costs low and predictable. The peace of mind gained using VXI products means that companies around the globe can devote more of their energies towards fulfilling the needs of their customers.
Additionally, VXI delivers the most comprehensive array of choices for call center, business, and VoIP customers throughout the globe. VXI unveiled the Passport family of products to address customers’ key requirements for professional headsets - providing adaptability and versatility never before offered by other headset manufacturers. Indeed, certain VXI Passport models are compatible with existing call center headsets from industry competitors GNNetcom and Plantronics. By producing products that are compatible to competitors’ equipment, VXI expands the range of solutions available to the headset customer –which means that international customers can experience the VXI advantage in the most versatile and cost effective manner possible. Whether it’s purchasing headset equipment for a new venture, or buying replacement/upgrade headsets for use in an existing call center (with perhaps a headset connection standard already in place), VXI Passport headset solutions are the perfect choice for whatever the requirement.
For over 15 years, VXI has been an innovative leader in the industry - providing the latest designs and technologies at competitive rates. Indeed, a key aspect of our product design approach is to offer upgrade component technologies as standard equipment. This contrasts with the practice of our competitors who offer premium technologies only on their premium-level headsets. As an example, all our VXI headsets come supplied with superior noise-canceling microphones – a critical technology that ensures the best quality sound and utmost security when used in busy call centers. Noise-canceling microphones found on our VXI headsets perform far better than the inferior “voice tube” designs offered by our competitors – and our VXI noise-canceling technologies are available at similar (and oftentimes better) prices than what our competitors offer for their voice-tube models. Clearly, VXI offers a real value advantage to customers around the globe – providing superior technology at unbeatable prices.
Indeed, it is clear. VXI Corporation provides the most attractive, versatile, useful, and reliable headset solutions which meet the demands of the global customer. VXI offers quality products and dependable Unconditional warranty coverage; a range of designs that perfectly integrate with existing equipment; and premium features available at attractive prices. This is the VXI advantage.
