VXi needs MVPs

VXi is looking for a few good men and women. More than a few, actually. As the world’s fastest-growing headset manufacturer, we’re opening a lot of opportunities for exceptional people looking for a stimulating team environment. Are you motivated? Innovative? Do you like to work with smart, committed people in a community-minded, “customer first” organization? Would you like to represent a company receiving rave reviews on Amazon every day? (Don’t take our word for it, check it out here.) VXi may very well be the sound choice for you.

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Current openings:

VXi, a headset manufacture, is known around the world for delivering value, excellence and innovation to contact centers, offices, speech recognition users and mobile professionals. Our headsets are designed for comfort and durability in the work place and meet the highest global standards for reliability, durability and overall product quality. Headquartered in Dover, New Hampshire, we pride ourselves in delivering superior customer service and back our products with the industry’s best and longest warranties. 

VXi sells its product portfolio through our Distribution Channel. We provide our partners with qualified opportunities (sales leads) developed by our sales team which includes Regional Outside Sales Manager, Territory Inside Sales Representatives.

The primary responsibility of the Channel Inside Sales Representative (CISR) is to identify new partners and onboard them working with the ISR team.  The CISR will work alongside the ISR team to close new business opportunities, increase revenue within our existing partners not covered by an RSM and to support both the ISR and RSM team with partners. CISR will be responsible for interfacing with marketing and other departments to help partners.

Successful candidates will have a hunter mentality, a great personality and a penchant for building relationships with various personalities. They should be highly adaptable, patient, a self-starter, energetic, entrepreneurial, enjoy selling and have a strong desire to succeed. 

The typical day of an Channel Inside Sales Representative is;

  • 40%  Calling on new VXi partners
  • 20%  Calling on VXi’s existing partners
  • 20%  Communicating with VXi’s ISR, RSM & Marketing
  • 20%  Research, database, training, meetings etc

Key Measurements of success

  • Revenue quota achievement by partner
  • Growth in the number of new selling partners
  • Appointments set for Regional Sales Managers
  • Talk time with resellers
  • Number of daily phone dials
  • Partner Satisfaction
  • New opportunities

Responsibilities include:

  • Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
  • Work with new prospect partners to walk them through the process of becoming a full VXi partner
  • Work with VXi partners to develop & implement plans to increase business
  • Assuring partners are up to date on product portfolio and processes for engagement, training, joint customer presentations, proposal preparation, pricing, negotiations, closing of deals, sales promotions and oversight of implementation and escalation of issues.
  • Drive adoption of all VXi solutions among assigned partners.
  • Identify current prospects or partners that have enough potential to qualify for RSM involvement and team with RSM to gain visit and develop plan
  • Responsible for identifying new potential partners and either reaching out directly or sending lead to sales team to acquire partner
  • Team with marketing to develop partner material, training, etc
  • Develop relationships with individual sales people at each partner
  • Provide lead and sales data monthly to all non-RSM partners. Delivers via video conference for focused growth partners
  • Drive monthly and quarterly sales forecasts with partners
  • Monitor partner websites to make sure VXi is well represented
  • Conducts VXi introductory webinars with partners
  • Maintains high partner satisfaction rating
  • Perform data input in a highly accurate and timely fashion on all channel partner contacts according to the customer information database system parameters and work with marketing to maintain an accurate list of partners and contacts
  • Enthusiastically participate in sales meetings and training to improve your performance, enhance your skills and help build departmental expertise

Qualifications:

  • 4+ years Inside Sales experience, preferably with experience managing partners
  • Documented track record as a Channel Sales Representative or Inside Sales Representative with quota achievement and performance metrics accountability
  • Experienced in solution selling and relationship building with all levels of management or business owners
  • Experience in an indirect sales model is preferred
  • Experience with contact management software
  • Type 35+ wpm.  PC literate.  Knowledge of Microsoft Office products
  • Excellent communication skills (verbal & written)
  • AA Degree or equivalent work experience – Bachelor’s Degree a plus.

The primary responsibility of the Inside Sales Representative (ISR) is to identify and close new business opportunities, increase revenue with our existing customer base and provide leads to our channel partners. ISR’s are responsible for selling the complete portfolio of VXi’s products within their specific territory. They will identify key decision makers, profile accounts, assess revenue potential, present solutions and coordinate the closing of deals with Regional Sales Managers and channel partners.

Successful candidates will have a “Hunter” mentality and a successful track record of telephone sales. They should be a self-starter, energetic, entrepreneurial, enjoy selling and have a strong desire and work ethic to succeed. 

The typical day of an Inside Sales Representative includes:

  • 40% New business development activities (phone calls, emails, strategizing etc)
  • 25% Existing business development activities (phone calls, emails, strategizing etc)
  • 20% Communicate with VXi’s channel partners and Outside Sales Team regarding account and territory development
  • 15% Database management, meetings, research, training, etc.

Key Measurements of success

  • Revenue quota achievement
  • Leads passed to channel partners
  • Appointments set for Regional Sales Managers
  • Account knowledge (number of Detailed Account Assessments completed)
  • Talk Time with end-user’s and number of daily phone dials

Responsibilities include:

  • Meet or exceed revenue quota and performance metrics goals
  • Identify new business opportunities and their decision makers, increase revenue in existing accounts and follow through until the sale is closed
  • Pass qualified leads to VXi’s channel partners
  • Communicate and collaborate with Regional Sales Manager overseeing the territory
  • Accurately forecast business opportunities by customer, channel partner, product, revenue, probability and timeframe
  • Communicate directly with customers and channel partners; recommend solutions based on customer needs and secure agreement for product evaluations; develop rapport and gather information that will allow us to improve our relations and close business
  • Perform data input in a highly accurate and timely fashion on all customer and channel partner contacts according to the customer information database system parameters
  • Take a creative, logical, analytical approach to sales; be willing to try new approaches as may be required by the company and the market place
  • Enthusiastic participation in sales meetings and training to improve your performance, enhance your skills and help build departmental expertise
  • Willingness to implement various prospecting techniques to penetrate potential end user prospects
  • Establishing, maintaining and growing territory through development of customer relationships
  • Implementing conversational selling strategies and techniques
  • Establishing call plans and objectives and taking all appropriate action to accomplish objectives every week

Qualifications:

  • 2+ years Inside Sales experience
  • Documented successful track record as an Inside Sales Representative in a New Business role with quota achievement and performance metrics accountability
  • Experienced in solution selling with multi buyer types including C-Level Executives
  • Experience with an indirect sales model is preferred
  • Ability to set individual daily and weekly priorities
  • Experience with contact management software
  • PC literate.  Knowledge of and expertise with Microsoft Office products
  • Excellent communication skills (verbal and written)
  • AA Degree or equivalent work experience – Bachelor’s Degree a plus
  • Knowledge of Spanish, French, German or Italian would be a plus

The role of the Project Manager is to plan, execute, and finalize projects according to stated deliverables in terms of requirements, timeline and budget. This includes helping to acquire resources and coordinating the efforts of team members and third-party vendors or consultants in order to deliver projects according to plan. The Project Manager will assist the VP of Engineering and project stakeholders to define the project’s objectives and oversee quality control throughout its life cycle as outlined in VXi’s New Product Introduction Process (NPI).

Reporting to VXi’s Vice President of Engineering, the Project Manager will be responsible for directing and carrying out the following items:

Major Responsibilities:

  • Direct and manage product development from beginning to end, adhering to VXi’s NPI
  • Helping to define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
  • Develop full-scale project plans and associated communications documents
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
  • Liaise with project stakeholders on an ongoing basis
  • Estimate the resources and participants needed to achieve project goals
  • Where required, negotiate with other department managers for the use of required personnel from within the company
  • Assist the VP of Engineering to assess the need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle
  • Set and continually manage project expectations with team members and other stakeholders
  • Delegate project tasks and responsibilities to appropriate personnel
  • Identify and resolve issues and conflicts within the project team
  • Identify and manage project dependencies and critical path
  • Plan and schedule project timelines and milestones using appropriate tools
  • Track project milestones and deliverables
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Work with the VP of Engineering and project stakeholders to define project success criteria and disseminate them to involved parties throughout project life cycle
  • Motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Build, develop, and grow any business relationships vital to the success of the project
  • Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
  • Develop best practices and tools for project execution and management

Qualifications:

  • 4-year technical or engineering related degree. Master’s degree a plus.
  • 5+ years direct work experience in a project management capacity, including all aspects of process development and execution
  • Strong familiarity with project management software, such as MS Projects. Competent and proficient understanding of platforms such as MS Excel, MS Word, and MS PowerPoint.
  • Solid working knowledge of current Internet technologies, including search engines, video conferencing services such as Skype
  • Demonstrated experience in personnel and/or resources management
  • Experience at working both independently and in a team-oriented, collaborative environment is essential
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Reacts to project adjustments and alterations promptly and efficiently
  • Flexible during times of change
  • Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
  • Persuasive, encouraging, and motivating
  • Ability to elicit cooperation from a wide variety of sources, including upper management, vendors, and other departments
  • Ability to bring project to successful completion through political sensitivity
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Adept at conducting research into project-related issues and products
  • Must be able to learn, understand, and apply new technologies
  • Customer service skills an asset
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

Location: Dover, NH. Will consider partial telecommuting arrangements after initial ramp time.

Compensation: Base salary commensurate with experience, plus a comprehensive benefits package, including health & dental plan options, 3 weeks paid time off, 401K with partial matching component, life insurance, short- and long-term disability, and tuition reimbursement. Friendly, casual work environment in state-of-the art office with access to VXi’s Café, free monthly lunches, charity involvement, and more.

The Regional Sales Manager’s objective is to drive and manage the growth of VXi revenue in the specified territory. Working with strategic end users, distributors and resellers, your goal is to create and close new sales opportunities for VXi telephone headset products, through end users and channel partners.

Major Responsibilities:
Responsibilities include conducting end user sales calls to present VXi products and solutions for their requirements. You will also be responsible for conducting product training, sales training, and making joint sales calls to strategic end user accounts with our channel partners. You will be responsible for signing up new channel partners.

The Regional Sales Manager will develop new end user business with a primary focus on converting accounts that have competing product installed. You will manage and utilize the resources available to target the accounts including your own lead generation results, VXi inside sales team, their leads, as well as channel partner referrals to target new end user opportunities.

We are dealing with enterprise-level deal sizes, so our RSMs travel as much as 75%. Travel could be locally as well as overnight (3 or 4 days per week at peak times).

Qualifications:

  • An established track record selling hardware/software, telephony or telecom products (i.e. wireless devices, unified communications, VoIP, PBX, Call Center solutions, video conferencing etc.)
  • 5+ years Field/Outside Sales experience; 10+ years preferred
  • Documented successful track record as an Regional Sales Manager or National Account Manager in a role with quota achievement and performance metrics accountability
  • Experienced in solution selling with multi buyer types including C-Level Executives
  • Experience with an indirect sales model is preferred – Having existing channel or reseller relationships is a plus
  • Ability to set individual daily and weekly priorities
  • Experience with contact management software
  • Ability to work from a home office and engage in as much as 75% business travel per week. Prior telecommuting experience is a plus
  • PC literate. Knowledge of and expertise with Microsoft Office products
  • Excellent communication skills (verbal and written)
  • Bachelor’s Degree or equivalent

Location: Remote – Home Office
Compensation: Base salary commensurate with experience, uncapped commission & bonus plan, plus a comprehensive benefits package, including health & dental plan options, 3 weeks paid time off, 401K with partial matching component, life insurance, short- and long-term disability, and tuition reimbursement.

This is a senior engineering position within the design engineering group. The Senior Electronic Engineer is responsible for designing and architecting unified communication headsets that utilize both wired and wireless technologies. They will also be responsible for researching emerging technologies and applying both existing and developing technologies to our competitive advantage. The selected applicant will work with Product Management to create product definitions and work within a cross functional team to bring new products and product enhancements to market.

Reporting to VXi’s Vice President of Engineering, the Senior Electronic Engineer will be responsible for directing and carrying out the following items:

Major Responsibilities:

  • Design and development of complex, advanced noise reducing headset communication systems
  • Leads specific product feasibility research and system architecture initiatives
  • Research and development of emerging techniques, industry trends, processes, approaches and patentable technologies
  • Serves as lead engineer on product development teams, contributes to conceptual product development
  • Application and definition of technologies to meet product requirements
  • Architecting complex microprocessor board designs, along with detailed follow through and execution
  • Solve complex technical problems both at a theoretical level and at a hands on level, including system optimization of new products
  • Mentors other engineers
  • Participates on a technically focused team that researches a technology roadmap
  • Assist project management with project schedules and budgets

Qualifications:

  • BS degree or equivalent in electrical engineering or similar field of study
  • 7+ years of relevant technical experience
  • Exceptional microcontroller development and problem solving skills
  • Experience in digital interfaces such as USB, RS 232, SPI, I2C
  • Capable in digital hardware design skills, microprocessor applications, schematic capture, knowledgeable in best layout practices e.g. FCC class B and CISPR 22 emissions
  • Demonstrated ability to innovate
  • Strong engineering skills, capable of wearing many hats in a small and dynamic engineering team
  • Display solid interpersonal skills including strong written and verbal communication capabilities, both locally and with remote design teams
  • Occasional travel required, domestic and international
  • General knowledge in noise cancelling and active noise reduction technologies is a distinct plus
  • Wireless experience is desirable e.g. Bluetooth, DECT
  • A telecom background is a plus, VOIP, PCM, G.711, G.722, CVSD, DSP, signal processing of noise a plus
  • Audio knowledge is a plus

Location: Dover, NH. Will consider partial telecommuting arrangements after initial ramp time.

Compensation: Base salary commensurate with experience, plus a comprehensive benefits package, including health & dental plan options, 3 weeks paid time off, 401K with partial matching component, life insurance, short- and long-term disability, and tuition reimbursement. Friendly, casual work environment in state-of-the art office with access to VXi’s Café, free monthly lunches, charity involvement, and more.

This is a software engineering position within the design engineering group. This individual is responsible for sustaining and maintenance engineering on unified communication products. The selected applicant will also work with Product Marketing to refine product definitions and work within a cross functional team to advance existing products and deliver product enhancements to market.

Reporting to VXi’s Vice President of Engineering, the Software Engineer will be responsible for directing and carrying out the following items:

Major Responsibilities:

  • Design enhancements to and develop complex, advanced noise reducing headset communication systems
  • Designing, developing/coding, debugging and maintenance of system validation software
  • Review and improve software architecture specifications and design specifications
  • Responding to customer and/or client requests or events as they occur
  • Developing solutions to problems utilizing formal education, judgment, and formal software process
  • Demonstrate strong problem solving skills and communication skills
  • Deep understanding of embedded internals and various debugging techniques
  • Work well in a team environment
  • As assigned by management, lead specific product code feasibility research and system architecture initiatives
  • Research and development of emerging techniques, industry trends, processes, approaches and patentable technologies
  • Working alongside Senior Hardware designers in improving complex microprocessor firmware designs, along with detailed follow through and execution
  • Solve complex technical problems both at a theoretical level and at a hands-on level, including system optimization of new products
  • Mentors other engineers
  • Participates on a technically focused team that researches a technology roadmap
  • Work with project management to develop project schedules and budgets

Qualifications:

  • A Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering or Software Engineering
  • 4+ years experience in embedded software development, including with low level validation and debugging
  • Experience with various bug tracking and version control systems as well as a background in C, C#, C++, Assembly, or Labview preferred.
  • Exceptional microcontroller development and problem solving skills
  • Prior exposure to sustaining or maintenance engineering projects
  • Demonstrated ability to innovate
  • Strong engineering skills, capable of wearing many hats in a small and dynamic engineering team
  • Display solid interpersonal skills including strong written and verbal communication capabilities, both locally and with remote design teams
  • Occasional travel required, domestic and international
  • Experience with source control and best coding practices
  • General knowledge in noise cancelling and active noise reduction technologies and algorithms is a distinct plus

Location: Dover, NH. Will consider partial telecommuting arrangements after initial ramp time.

Compensation: Base salary commensurate with experience, plus a comprehensive benefits package, including health & dental plan options, 3 weeks paid time off, 401K with partial matching component, life insurance, short- and long-term disability, and tuition reimbursement. Friendly, casual work environment in state-of-the art office with access to VXi’s Café, free monthly lunches, charity involvement, and more.

This is a senior software engineering position within the design engineering group. This individual is responsible for designing and architecting unified communication products. They are responsible for researching emerging technologies and for applying both existing and developing technologies to our competitive advantage. The selected applicant will also work with Product Marketing to create product definitions and work within a cross functional team to bring new products and product enhancements to market.

Reporting to VXi’s Engineering Manager, the Senior Software Engineer will be responsible for directing and carrying out the following items:

Major Responsibilities:

  • Design and development of complex, advanced noise reducing headset communication systems
  • Designing, developing/coding, and debugging of system validation software
  • Reviewing and creating software architecture specifications and design specifications
  • Debugging of software and system issues
  • Responding to customer and/or client requests or events as they occur
  • Developing solutions to problems utilizing formal education, judgment, and formal software process
  • Demonstrate strong problem solving skills and communication skills
  • Deep understanding of embedded internals and various debugging techniques
  • Work well in a team environment
  • Leads specific product code feasibility research and system architecture initiatives
  • Research and development of emerging techniques, industry trends, processes, approaches and patentable technologies
  • Serves as lead engineer on product development teams, contributes to conceptual product development
  • Application and definition of technologies to meet product requirements
  • Working alongside Senior Hardware designers in architecting complex microprocessor firmware designs, along with detailed follow through and execution
  • Solve complex technical problems both at a theoretical level and at a hands-on level, including system optimization of new products
  • Mentors other engineers
  • Participates on a technically focused team that researches a technology roadmap
  • Work with project management to develop project schedules and budgets

Qualifications:

  • A Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering or Software Engineering
  • 5+ years experience in embedded software development, including with low level validation and debugging
  • Exceptional system-on-chip, microcontroller development and problem solving skills
  • Demonstrated ability to innovate
  • Strong engineering skills, capable of wearing many hats in a small and dynamic engineering team
  • Display solid interpersonal skills including strong written and verbal communication capabilities, both locally and with remote design teams
  • Occasional travel required, domestic and international
  • Experience with source control and best coding practices
  • General knowledge in noise cancelling and active noise reduction technologies and algorithms is a distinct plus
  • Development experience on CSR chipsets a distinct plus

Location: Dover, NH. Will consider partial telecommuting arrangements after initial ramp time.

Compensation: Base salary commensurate with experience, plus a comprehensive benefits package, including health & dental plan options, 3 weeks paid time off, 401K with partial matching component, life insurance, short- and long-term disability, and tuition reimbursement. Friendly, casual work environment in state-of-the art office with access to VXi’s Café, free monthly lunches, charity involvement, and more.

This is a front line position for a can do, upbeat, self-starter that can take on any task and make it happen with minimal supervision.  This position provides proactive customer support as well as pre/post-sales technical support for VXi’s Distributors, Enterprise Customers, individual End-User Clients and internal departments. 

As a liaison between customers, sales, engineering, product marketing, and operations, this person will have a significant impact on customer experience and overall support operations.

This role focuses in particular on Cisco, Avaya and Polycom products and how these products interface with VXi technology from a variety of perspectives, including installation, product updates, firmware & software considerations and/or device connectivity.

The role also involves reviewing, developing and implementing support procedures required to effectively support Unified Communication and new product projects.

REQUIRED EXPERIENCE

  • 2+ years of technical support experience in a telephony or unified communication setting.
  • Prior familiarity with Cisco, Avaya and/or Polycom products.
  • Strong technical aptitude and the ability to learn new concepts quickly.
  • A positive, friendly and outgoing personality.
  • Outstanding organizational skills.
  • Working knowledge of Microsoft Outlook, Word and Excel.
  • 2- or 4-year degree in a technical discipline is preferred.
  • Plusses: Prior exposure to MS Lync, Skype, mobile or Bluetooth technology

 


We're always looking for valuable players. Even if you don't see a job description that matches your area of expertise, we still want to hear from you. Please mail, fax, or email your resume to:

Career Opportunities
VXi Corporation, Inc.
271 Locust Street
Dover, NH 03820
Fax: (603) 742-5065
Email: staffing@vxicorp.com  

Why VXi?

  • Generous benefit packages, paid holidays, and 401(k).
  • Complimentary coffee, espresso, tea, and other delicious hot beverages in the café.
  • Monthly luncheon celebrations – breakfast, BBQ’s & more!
  • Comfortable work environment; business casual attire.
  • VXi gives back. Through charity events, raffles, and donations throughout the year.
  • Work for an innovative industry leader
    (manufacturer of the #1 professional drivers Bluetooth® headset - BlueParrott).
  • Join a fast-paced setting at the world’s fastest-growing headset company.
  • Grow with us. Develop both personally and professionally, with our experienced and diverse team.
  • Supportive, collaborative environment.

For over 25 years, VXi Corporation has been delivering best-in-class headset solutions to enable clear, consistent and reliable voice communications.