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1989 |
- VXI was founded. Mission: Development of professional telephone
headsets for the call center marketplace.
- First
product offering: The Gold Series telephone headset system.
This product line was lightweight, comfortable, with superior
sound quality and rugged durability to withstand the strenuous
use incurred in call center applications.
|
1991 |
- Tomen
Telecom Corporation, one of Japan's largest industrials,
began representing VXI in Asian markets. This successful
relationship continues today.
|
1993 |
- VXI
and MCI Direct forged a strong relationship, lending credibility
to VXI and the Gold Series product line.
- VXI
began supplying Gold Series Headset to David Clark Company
who has supplied thousands of these units to the NASA
ground support personnel.
|
1994 |
- VXI
expanded its product line with the addition of the industry's
first telephone line-powered amplifier that worked with
electronic telephones without batteries or AC power, an
exclusive VXI technology.
|
1995 |
- VXI
entered the speech recognition market with an OEM agreement
with Dragon Systems.
|
1996 |
- A
new evolution of a telephone line-powered amplifier for
all phones was introduced, offering wider compatibility
while still operating without batteries.
|
1997 |
- The
'Parrott' line of Speech Recognition computer headsets
was introduced. 'Parrott' sets the industry standard for
Speech Recognition.
- VXI
was first to market with a computer/telephone switch amplifier
with high isolation between phone and computer with tailored
voice response for each application. (Originally 'Parrott
60V', now 'TalkPro Switch').
- Began
supplying Home Shopping Network contact centers with TuffSet
headset systems. HSN is still an active VXI customer.
|
1998 |
- Introduced
Translator™ technology for speech recognition computer
headsets with voice frequency shaping and increased dynamic
range. Problems with sound card compatibility are eliminated.
- Awards
won:
- 'Best
of ICCM Show' by Call Center News for Computer/Telephone
Switch (Parrott 60v).
- Parrott
60v Computer/Telephone switch awarded 'Product of the
Year' By C@ll Center Solutions Magazine.
- Parrott
Translator awarded 'Product of the Year' by CTI Magazine.
|
1999 |
- Established
relationship with Net2Phone introducing our VoIP product
line.
- Enhanced
computer telephony switch (60v) performance with 'keep
alive' feature enabling rapid speech recognition response
when alternating between computer and telephone. VXI exclusive.
- Continued
rapid growth into the speech recognition market with a
significant OEM agreement with Corel Canada.
- Introduction
of iParrott headset with unique Mac connectivity and full
Translator performance.
- Awards
won:
- 'Product
of the Year' award from Internet Telephony, Parrott
60V Computer/Telephone Switch.
- Parrott
Headsets voted 'Best Performing' by readers of Speech
Technology Magazine.
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2000 |
- Introduced
fourth generation enhanced contact center headset product
line, branded TuffSet.
- Acquired
assets of Voice It Corporation, manufacturer of digital
recording products.
- Introduced
full line of Parrott USB headset products for computer
marketplace.
- Cisco
became Strategic Alliance Partner, with VXI supplying
headset solutions for VoIP applications.
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|
2001 |
- VXI
introduced the new TuffSet Everon amplifier with new technology
components that tripled battery life and was the first
to work directly with all major competitors' headsets.
|
2002 |
-
Introduced
Parrott TalkPro family of computer headsets based on the
highly successful Parrott Speech Recognition products.
-
Shipped
first significant quantities of the Sahara USB handset
for the VoIP Market.
|
2003 |
- VXI
Introduced TuffSet Powerline, a battery free amplifier which
builds on the VXI Blazer's success.
- VXI's
TuffSet Everon received TMC Labs Innovation Award in Customer
Interaction Solutions® Magazine.
|
2004 |
- VXI Introduced
new Passport™ Headset family providing compatibility
with all major headset manufacturer's systems.
|
2005 |
- VXI Introduced
first Bluetooth® technology wireless headset, the VXI
BlueParrott B100 for home offices.
- VXI Passport
headsets recieved CRM Excellence Award from Customer Interaction
Solutions® Magazine.
|
2006 |
- VXI's BlueParrott Roadwarrior B150 for truck drivers introduced and available at leading Truck Stops.
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